Contact Us
Request a Wholesale or OEM Quotation
We respond within 24 hours on business days.
Quick answer
Send your brief through the form on this page or email our B2B team directly. Every qualified inquiry is answered within one business day, in English or Chinese. If you include target market, dosage form, order volume and packaging requirement, the first reply already contains indicative pricing, minimum order quantity and a sampling timeline.
Our Contact
深圳恩贝宠
Shenzhen Enbeichong Co., Ltd.
Business email
nikki@benopet.comResponse Time
Within 24 hours
Mon – Sat, 9:00 – 18:00 CST
1688 Store
Visit our 1688 shopOur Locations
Factory
Shenzhen Enbeichong Co., Ltd.
Shenzhen, Guangdong, China
Operations
Shenzhen Enbeichong Co., Ltd.
Shenzhen, Guangdong, China
Send Us a Message
What to include in your first message
The more of this you can share up front, the faster we can quote. Nothing here is mandatory — if you are still scoping the project, tell us what you do know and we will fill the gaps together.
- Target market and the regulations you need to meet (EU, US, Japan, Southeast Asia)
- Dosage form: soft chew, tablet, powder, paste, oil or liquid drops
- Whether you want an existing stock formula or a new ODM development
- Estimated first order volume and how often you expect to reorder
- Packaging format and whether you already have artwork and a label design
Working with our team
- How quickly will I get a reply?
- Within one business day for any inquiry that includes a company name and a real project. Our team works China Standard Time (UTC+8), so inquiries sent from Europe or the Americas are usually answered the following morning your time.
- Can I visit or audit the factory before ordering?
- Yes. Our Shenzhen facility receives client and third-party audits regularly, and we hold Eurofins GMP audit recognition and SQF Pet Food Manufacturing certification. Tell us your preferred dates and whether you are sending your own auditor or a third-party agency.
- Do you work with new brands that have no product yet?
- Yes. A large share of our clients start from a market position rather than a finished formula. We can begin from one of 30 proven stock formulas and adjust it, which is faster and cheaper than developing from zero, or run a full ODM project if you need something genuinely new.
- What languages does your team work in?
- English and Chinese for all commercial and technical communication, including specification sheets, certificates of analysis and export documentation.